License activation

PrestaMailchimp includes a Mediacom87 license, managed in the License tab of the configuration page.

Registration is free for every customer of the module, and Mailchimp synchronization is never blocked without a license. Activation only unlocks support and updates.

What does the license unlock?

Always available, with or without a license:

  • Synchronization of customers, products, orders, carts and vouchers
  • Resumable import with a live progress window
  • Real-time updates through PrestaShop hooks
  • Newsletter status, merge fields, interests, personal vouchers
  • Mailchimp webhooks (subscribe, unsubscribe, cleaned addresses)
  • One Mailchimp audience per language and per shop

Reserved for registered customers:

  • Priority email support (reply within 1 business day)
  • Update notifications in the back office and one-click download
  • Major version alerts (breaking changes, migration guides)
  • Security advisories sent by email
  • Domain change assistance (the license follows your shop)
  • Removal of the “license not registered” banner from the configuration page

Activating your license

1. You have just bought the module

In the License tab, fill in the license request, which Mediacom87 validates:

  • Email: pre-filled with the administrator's address, adjust it if needed;
  • Purchase platform: the marketplace where you bought the module;
  • Order reference: the one shown on your invoice;
  • Domain: displayed automatically.

You receive an email as soon as the order is validated.

2. You already have a key

Enter it in the MED-XXXX-XXXX-XXXX-XXXX format and validate. Lowercase letters and spaces from a copy-paste out of an email are accepted.

3. License already purchased for this shop

After a reinstallation, a restored backup or on a subdomain (a staging site for instance), the module itself looks for the license that already covers your domain and activates it, with nothing to type again. If it cannot be delivered automatically (shop on http, staging site protected by a password), the Receive the key by email button sends it to the address used for the request. The Already purchased for this shop? Search for an existing license link starts the search again.

License status

The License status panel shows the state of the license (active, pending validation, rejected, revoked, expired, invalid or not registered), the key, the plan, the registered domain and the last check. Check now refreshes the status from the server; Clear local data removes the key from the shop without affecting the license itself.

Domain change

If your shop changes address (redesign, new hosting…), a Domain mismatch - request migration panel appears. Enter the new domain and a reason, then send the migration request: Mediacom87 validates it so that the license follows your shop.

Support

With an active license, the Contact priority support button of the Informations and support tab opens the Addons contact form for a module bought on Addons. For a module bought on PrestaToolBox, it opens a message window sent through the mail system of your shop, with the module, PrestaShop and PHP versions.